ChaCha called me and ‘DEACTIVATED’ me.
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I got a call from Bruce Iker who works for ChaCha he told me that my account will now be ‘DEACTIVATED’ (I thought it was kinda strange to actually get a call from ChaCha I’ve never know anyone to receive a phone call from them). He told me that my transfer rate was too high and that I keep closing sessions with out giving results. ChaCha is not clear on how many times you can transfer or close a session until you are DEACTIVATED’.
I told him the reason why I was transferring so much is because many infoseekers wanted me to search information that is different from their current topic. I tried to explain to him that infoseekers do not understand that guides only take searches that they are skilled on, and when an infoseekers changes their mind on the topic they want searched I have to transfers them.
I really believe that ChaCha is making up stuff to get rid of guides because they are trying to avoid going bankrupt because they hired too many. I also told him that the pranks are really out of control and some searches start out as a real search then end up being a prank. For example, one infoseekers wanted me to find the music lyrics to a particular song, about 2 minutes into the search after I found the exact song lyrics he was looking for, he called me a 4 letter word for no reason at all and then told me he was jerking off on his keyboard, I hit the ‘abuse button’ then closed the session. I explained this situation to Bruce (in a nice way) but he didn’t seem to believe that pranksters pretend to want legit information then end up pulling pranks. He also told me that I should be able to tell when a search is prank, but honestly sometimes it’s hard especially when the infoseeker starts out friendly then end up pulling a fast one. Also some pranksters are not abusive they just start telling crazy stories ‘like aliens landed in their backyard’ I never transfer these, after I’ve ask the person if they would like for me to search anything for them, but if they continue with their prank I tell them that I am now closing the session
ChaCha clearly states in their knowledge base that “If the InfoSeeker just wants to chat or has a nonsensical query that you have absolutely NO doubt is not a legitimate search, ask if there is any information you can help him or her find. If there is no legitimate request for a search, then inform the InfoSeeker that you’re closing the session.”
So why did they deactivate me for following their rules?
At an average of $2 an hours ChaCha is not worth the headache. The pay is low, the pranks are bad, and ChaCha is not clear on anything. At any given time ChaChac always seem to make up a new rule to either get guides deactivated or make it harder to make money. So those of you who still have a ChaCha accounts just go ahead and cancel it, I guarantee you ChaCha will make up something to get rid of you too!